Reading your usage dashboard

Overview

Your dashboard answers one question: how much streaming happened on your courts. Sign in to StatsCentral and open Venue OS.

Everything on it counts the current calendar month, and it updates as streams start and finish. You do not need to ask StatsCentral for a figure that is already here.

The four numbers at the top

Figure	What it counts
Streaming hours this month	The hours players spent streaming on your courts. This is the one you are paid on.
Credits consumed	The credits those hours cost the players.
Streams	How many streams started today, and how many so far this month.
Active courts	How many of your courts have been streamed on this month, out of how many you have.

Streaming hours leads because it is what your venue earns from. Everything beside it is context: a month with the same hours spread over more courts is a different month from one where a single court carries everything.

Active courts is the figure to read hardest. 2 of 6 means four courts are earning nothing, and the usual cause is a sign that has fallen off a wall rather than a lack of players.

Streams still open

Anything currently streaming is listed here, longest-running first, with the court and how long it has been going.

Most of the time this is simply what is happening in your venue right now. It becomes a worklist when a stream has been running far longer than any real game — that usually means a player walked off without stopping it. See Ending a stream someone left running.

When nothing is streaming, this section says so. That is not a fault.

The Courts table

One row per court, for the current month:

• Hours — streaming time on that court.
• Streams — how many streams.
• Credits — what those streams cost the players who ran them.
• Games — games played on the court.

A court showing zeroes is not broken; it has simply not been used this month. Check its sign is still on the wall before assuming it is unpopular.

Games is context, not earnings. One stream might cover a single game, six games in a row, or a knockabout that was never scored at all. You are paid for the time streamed, so a court with few games and many hours is earning well.

What the dashboard does not show

Player names, their balances, and what they are broadcasting to. You can see that a stream is running on your court and end it; the player's account is their own.

If a figure looks wrong, note the court and the day and ask StatsCentral — every charge is recorded against the stream that caused it and can be traced back.